Shipping Policies
Welcome to True Core Essentials! We're committed to ensuring a smooth and reliable shipping experience for all our customers. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.
Processing Time
- Orders are typically processed within 2-9 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery Estimates
- Standard Shipping: Estimated delivery within 2-9 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
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International Shipping: Estimated delivery within 2-9 business days (depending on the destination).
- Rates vary by location and will be calculated at checkout.
Order Tracking
- A tracking number will be provided via email once your order has shipped.
- Use the tracking link to monitor your shipment in real time.
Shipping Restrictions
- We currently ship to all countries
- We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions.
Lost or Delayed Packages
- If your package is delayed or appears to be lost, please contact us at truecore.essentials@gmail.com with your order details.
- We’ll work with the carrier to resolve the issue and ensure your satisfaction.
Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact us within 7 days of receipt at truecore.essentials@gmail.com
- Provide photos of the damaged item(s), and we’ll promptly arrange for a replacement or refund.
Contact Us
If you have any questions about your order or shipping, please don’t hesitate to contact us:
- Email: truecore.essentials@gmail.com
- Hours of Operation: 9-5
Thank you for choosing True Core Essentials. We value your business and look forward to serving you!
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