Shipping Policies

 

Welcome to True Core Essentials! We're committed to ensuring a smooth and reliable shipping experience for all our customers. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.


Processing Time

  • Orders are typically processed within 2-9 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

  • Standard Shipping: Estimated delivery within 2-9 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • International Shipping: Estimated delivery within 2-9 business days (depending on the destination).
    • Rates vary by location and will be calculated at checkout.

Order Tracking

  • A tracking number will be provided via email once your order has shipped.
  • Use the tracking link to monitor your shipment in real time.

Shipping Restrictions

  • We currently ship to all countries
  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted regions.

Lost or Delayed Packages

  • If your package is delayed or appears to be lost, please contact us at truecore.essentials@gmail.com with your order details.
  • We’ll work with the carrier to resolve the issue and ensure your satisfaction.

Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please contact us within 7 days of receipt at truecore.essentials@gmail.com
  • Provide photos of the damaged item(s), and we’ll promptly arrange for a replacement or refund.

Contact Us

If you have any questions about your order or shipping, please don’t hesitate to contact us:

  • Email:  truecore.essentials@gmail.com
  • Hours of Operation: 9-5

Thank you for choosing True Core Essentials. We value your business and look forward to serving you!

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